Introduction
GREENDEAGLE’s Privacy Policy describes how GREENDEAGLE, along with its subsidiaries and affiliates, collects, uses, and shares your information through your use of our websites, mobile applications, and any other services controlled by GREENDEAGLE. Accordingly, GREENDEAGLE acts as the “Controller” of the information collected, and any personal data collected is governed by this Privacy Policy. By visiting the GREENDEAGLE website or using any GREENDEAGLE service, you agree to this policy.
Throughout this Privacy Policy, GREENDEAGLE may be referred to as “the Company,” “We,” “Us,” or “Our.”
Information We Collect
When you interact with GREENDEAGLE websites, use any GREENDEAGLE mobile application, or use any GREENDEAGLE service, we may collect the following categories of personal information (“Personal Information”):
Personal Identifiers: Name, Birthdate, Demographic Information, Email Address, Telephone Number, Mailing Address, Username, and Password, Age Verification Information
Purchase Information: Credit or Payment Information, Proof of Purchase, Warranty Claim Information, Device Serial Numbers
Technical Information: Diagnostic Data (e.g., firmware version, app usage, device features), IP Address, Browser Type, Mobile Operating System, Usage Data
Location Information: Collected only if you opt to share location data within the GREENDEAGLE app and connect a GREENDEAGLE device. Location data sharing can be disabled at any time in the app settings.
How We Collect Information
We may collect Personal Information in several ways:
Through purchases on our website
During age verification
When you sign up for marketing communications via email or text
By following or interacting with us on social media
Through feedback from surveys
Through Customer Service interactions
In processing warranty claims
When you apply for a job with us
How We Use Information
The information collected may be used for purposes such as:
Completing transactions on greendeagle.com
Providing services, products, and relevant information through greendeagle.com
Marketing our products (see “Marketing” below)
Verifying legal age for product purchases
Offering customer support
Handling warranty claims
Managing accounts on our site or mobile application
Generating insights into product use and performance
Responding to comments, inquiries, or requests
Improving website and product quality, customizing user experiences
Communicating or interacting on social media
Sharing Information
We do not rent or sell your Personal Information (PI). We may share your PI with:
Our wholly-owned affiliates and subsidiaries.
Service providers who perform tasks on our behalf, such as order fulfillment, marketing, customer service, and analytics. These service providers are authorized to use your PI only as necessary for their services or to comply with legal requirements.
Legal Compliance
On rare occasions, we may share PI to comply with subpoenas or lawful requests from law enforcement, but only if:
A valid subpoena has been issued.
We cannot challenge the validity or scope of the subpoena.
Aggregated Data
We share aggregated, anonymized data with third parties for quality assurance and analysis, ensuring you cannot be personally identified.
Marketing
We will request your consent for marketing use of your PI via email response, opt-in, or other means. You may opt out of marketing at any time, for instance, by clicking “Unsubscribe” in marketing emails.
To opt out of receiving direct marketing materials, email us at customerservice@greendeagle.com.
Security of Information
We use administrative, technical, and physical safeguards to protect personal information against unauthorized destruction, loss, alteration, access, or use.
Cookies
We use cookies and similar technologies to:
Provide analytics for performance improvement
Support security
Enable social media interactions
Enhance marketing effectiveness
Your Choices and Rights
Email Marketing: Unsubscribe using the link provided in marketing emails.
Text Messages: Reply “STOP” to opt out.
Cookies: Accept or reject cookies upon website visit.
Account Information: Update your data in your online account.
Depending on the law, you may have rights to access, correct, update, delete, or limit your PI use. Contact us to exercise these rights.
California Privacy Rights
California residents may request, once per year, details of any third-party PI disclosures for marketing purposes. Please contact us with “California Privacy Rights Request” in the subject line and include your full address. Note that we do not sell your information, but CCPA “Do Not Sell” requests may still be submitted to privacy@greendeagle.com.
We do not respond to DNT (Do Not Track) signals.
European Privacy Rights
EU residents have the following rights:
Access your data.
Correct inaccuracies.
Delete data where lawful grounds exist.
Object to processing on legitimate grounds.
Restrict Processing under certain conditions.
Request Transfer of data.
Withdraw consent at any time where applicable.
Lodge a complaint with relevant data protection authorities.
Contact Us
For questions, please contact us at privacy@greendeagle.com or write to 5280 Eucalyptus Ave, Chino, CA 91710.